Terms of service

1. The service and your account

• The service is for members of the newsrooms that use it. You get access by invitation, or after an administrator approves your account. An administrator can change your role and suspend or remove your access.
• Sign in only as yourself and keep your sign-in methods safe. Tell your administrator or us at once if someone else may have used your account.
• Give accurate information about yourself.

2. Your content

You and your newsroom keep the rights to the topics, articles, media and other content you put into the service. You give us permission to store, process and display that content, and to publish it to the channels your newsroom connects, only as far as needed to provide the service.

You are responsible for what you write, upload and publish: that you have the right to use it (including images, music and video) and that it is lawful.

3. Connected social channels

When a newsroom connects a Facebook Page, an Instagram account, a Threads profile, a YouTube channel or a TikTok account, it authorises us to publish, edit and delete posts there and to read statistics on its behalf, as its members instruct through the service.

Each platform's own terms and rules apply to what is published there. By using the YouTube features you agree to be bound by the YouTube Terms of Service: https://www.youtube.com/t/terms.

Platforms change their rules and interfaces. A feature that depends on a platform may change or stop working because of that.

4. Acceptable use

Do not:

• use the service to publish content that is illegal, infringes someone's rights, or breaks the rules of the platform it is published on;
• try to reach data, desks or accounts you were not given access to;
• interfere with the service, test its security without our written permission, or use it to send spam;
• resell the service or let people outside your newsroom use your account.

5. The AI assistant

Where a newsroom switches on the AI assistant, its suggestions can be wrong or incomplete. A person decides what is published, and that person and the newsroom remain responsible for it.

6. Availability and changes

We work to keep the service available and your data safe, but we provide it as it is, without a guarantee that it will be uninterrupted or free of errors. We may change or remove features, and we try to tell newsrooms in advance when a change is significant.

7. Liability

As far as the law allows, we are not liable for indirect or consequential loss, for lost profit or lost data, or for what a platform does with content published through the service. Nothing in these terms limits liability that the law does not allow to be limited.

8. Ending your use

You can stop using the service at any time and ask for your personal data to be deleted (see Deleting your data). We may suspend or end the access of someone who breaks these terms or puts the service or other people at risk.

9. Privacy

How we handle personal data is described in the Privacy policy.

10. Governing law

These terms are governed by the laws of Vietnam.

11. Changes to these terms

When we change these terms we update the date at the top. If you keep using the service after a change, you accept the new terms.

12. Contact

The copywriter.vn team: privacy@copywriter.vn.